Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Great location
Close to old city center
Outdated rooms
Underwhelming dining experience
7.6/10
Very good
Rooms
6.9
Location
9.1
Service
8.3
Dining
7.1
Guest reviews
7.6/10
based on 11 reviews
8.4
8.4/10 based on 1602 reviews
William
United Kingdom,
March
2024
8.4/10
Waking up to the stunning Tuscan landscape every day was truly magical. The hotel offers lovely views and a beautiful garden, though it definitely gives off an economy vibe. The service exceeded our expectations, making our anniversary celebration unforgettable, but the dining experience could use more variety in breakfast options.
Rooms
8.0
The rooms have nice views of the garden or hillsides, but requesting a view of the Tuscan landscape is a must for a breathtaking experience.
Service
9.0
The staff took exceptional care of us, going above and beyond to make our stay truly memorable.
Location
10.0
The location is fantastic, offering superb views of the valley and the Transimeno lake on the horizon. It's right at the entrance of the city walls, providing a unique experience.
Dining
7.0
The dining experience on the terrace with the lovely views was delightful, though more variety in breakfast items would enhance the overall experience.
Facilities
8.0
The facilities offered everything we needed for a comfortable stay, though it is important to note the economy feel of the rooms.
Michael
United Kingdom,
January
2024
7.8/10
The hotel offers a base in a picturesque area with adequate rooms and a stunning terrace view of the surrounding valley. The service was attentive, continuously replenishing supplies, but missing details like bus schedules. The location is excellent, just a short walk to the heart of Cortona. The dining experience varied, from a beautiful spread to occasional missing items. Overall, a charming spot with notable ups and downs.
Rooms
7.0
The outdated rooms were completely adequate for a base in this area, with no countryside view.
Service
8.0
The staff was on the ball with restocking supplies, but could improve communication regarding bus schedules.
Location
9.0
The hotel's position on Piazza Garibaldi makes it the best spot in Cortona for a quick trip, close to everything.
Dining
7.0
The dining experience ranged from beautiful spreads overlooking the valley to occasional lack of basic items, needing more consistency.
Facilities
8.0
The facilities offer various services to enhance the stay.
Damian
United Kingdom,
December
2023
7.8/10
The hotel offers a mixed experience with rooms that could be a bit bigger and lack a pleasant view, but the service goes above and beyond, making our stay for our 25th-year anniversary truly magical. The location is stunning, right at the entrance of the city walls with spectacular views. The dining experience was average, and the facilities are available but not exceptional.
Rooms
6.0
The rooms faced a wall and seemed unused for a long time.
Service
10.0
The staff made our 25th-year anniversary celebration magical, attending to all our needs promptly and with warmth.
Location
9.0
The hotel is perfectly located at the entrance of the city walls with breathtaking views.
Dining
7.0
The dining experience was average with some spotty moments.
Facilities
7.0
The facilities are present but not outstanding.
Norman
United Kingdom,
November
2023
8.6/10
I had a great stay at the hotel with clean and comfortable rooms, a perfect location near the village center, and extremely gracious and helpful staff. However, the non-soundproof rooms were a drawback as I could hear noise from neighboring rooms, and the breakfast options were a bit limited.
Rooms
7.0
The rooms were small and not soundproof, but they offered a great view and the staff was helpful and nice.
Service
9.0
The service was deeply genuine and always helpful.
Location
10.0
The location was perfect, steps from the village center but not noisy at all.
Dining
8.0
The dining experience was good with a variety of options, though some variety additions could improve it further.
Facilities
9.0
Great facilities were available for all my needs during the stay.
Bill
United States,
November
2023
7.0/10
I had a mixed experience at this hotel. The rooms, although with a view of the countryside, were in desperate need of updating but offered a choice between a casual terrace lunch or an elegant dinner for two. The service was good overall, but there were issues with lack of information regarding Sunday bus schedules. The location was convenient, close to the city center but lacked the expected four-star charm. The dining experience was somewhat hit or miss, with a decent but not exceptional breakfast and lovely views.
Rooms
7.0
The rooms, while offering a view of the countryside, were a little run-down and in need of updating. Options for lunch on the terrace or a romantic dinner for two.
Service
7.0
The staff was nice and generally helpful, but there was a gap in information regarding Sunday bus services. Some services available for a modest fee.
Location
7.0
The location was good, close to the city center but lacked the expected four-star feel. Free parking accessible by escalator was a plus.
Dining
8.0
The dining experience had its ups and downs, with a better than average Italian breakfast but some basic items missing on occasion. Enjoyed in a spacious dining room with stunning views.
Facilities
6.0
Basic facilities offered, with some services available for a fee. Overall, the hotel could benefit from updates.
Gerald
United Kingdom,
September
2023
8.0/10
The hotel is perfectly located at the entrance of the historic center, making it easy to explore the town. The rooms, though not soundproof, are somewhat spacious and worth asking for an upgrade for better views. The service, especially accommodating for last-minute check-ins, is genuinely helpful. The dining options, while not extensive, offer a decent selection for a satisfying meal. The overall value for money is favorable considering the great location and friendly staff.
Rooms
7.0
The rooms were somewhat spacious and worth upgrading for a better view.
Service
9.0
The staff was extremely gracious and always helpful, especially accommodating for last-minute check-ins.
Location
9.0
The hotel's location at the entrance of the historic center is perfect for exploring the town, with easy access to parking and stunning views.
Dining
7.0
Facilities
8.0
The hotel offers essential facilities to ensure a comfortable stay.
Colin
United Kingdom,
August
2023
9.0/10
The hotel offers small but exceptionally efficient rooms that felt much bigger than they were. The breakfast selection was diverse, including fruit, cereal, pastries, meats, cheese, and a coffee bar. The rooms were shining but somewhat smallish.
Rooms
8.0
The rooms were small but exceptionally efficient in the use of space, making them feel much bigger. The breakfast selection was lovely and included in our rate.
Service
9.0
The service was very friendly, and the staff at breakfast were great.
Location
10.0
The hotel is located perfectly at the entrance of the historic center, offering easy access to explore Cortona. The staff were extremely helpful, especially the lady during the afternoon shift.
Dining
9.0
The dining experience was lovely, with a great range of food and an exceptionally good fruit salad. Meals were served on the balcony with magnificent views.
Facilities
9.0
The facilities were top-notch, providing everything needed for a comfortable stay.
George
United States,
July
2023
8.2/10
I found this hotel to be a gem for my stay in Cortona. The rooms, while compact, were clean and had a modern bathroom, making it a cozy and comfortable stay. The location on the edge of the city was ideal, offering breathtaking views from the entrance of the historic center. While the dining experience was a delight with beautiful views, the breakfast options were limited. Overall, a great value for the money with excellent facilities.
Rooms
8.0
The rooms were small, yet perfectly adequate and spotlessly clean.
Service
9.0
The service was superb, with helpful and polite staff, even though the bus information could have been clearer.
Location
9.0
The hotel's location on the edge of the city provided stunning views and was perfect for exploring Cortona.
Dining
7.0
Dining was a treat with great food and beautiful views, although the breakfast options were limited.
Facilities
8.0
The hotel offered great facilities for a comfortable stay.
Patricia
United Kingdom,
June
2023
5.4/10
The hotel rooms are antiquated, dark, and small with old furniture and lack drinking facilities, offering a view of a wall and road. The breakfast terrace has lovely views, but the decor is outdated and subpar.
Rooms
5.0
The room was extremely small, dark, and furnished with old and outdated decor.
Service
5.0
The service was adequate but not exceptional. Staff did not address issues promptly and failed to provide crucial information about transportation options.
Location
9.0
The hotel's location is excellent, close to the old city center and within walking distance to many restaurants and shops.
Dining
5.0
The dining experience was underwhelming, with limited options and basic items missing on occasion.
Facilities
6.0
The hotel's facilities were standard, without any standout features to note.
Great location
Outdated rooms
Eric
United States,
May
2023
7.8/10
My stay at the hotel was a mix of positives and negatives. The rooms offered a gorgeous view of the Tuscan hillside from the small balcony, but the lack of seating made it inconvenient. While I had requested two single beds, I ended up with one double bed for me and my cousin. The room was spacious, and the bed was comfortable, but I recommend paying extra for a better view from the balcony.
Rooms
8.0
The rooms were spacious and the bed was comfortable. The small balcony provided a nice view of the Tuscan hillside, although there was no seating provided.
Service
8.0
The service at the hotel was lovely and extremely helpful. The staff members were very friendly and accommodating. However, the issue of towels being soaked and not replaced promptly was a bit inconvenient.
Location
9.0
The hotel's location was fabulous, offering incredible views and easy access to the city center. It was centrally located and convenient, with free public parking nearby.
Dining
7.0
The dining experience at the hotel was delightful, with lavish and delicious meals served on the terrace on the top floor, providing a wonderful view of Val di Chiana. However, the food was not outstanding, just okay.
Facilities
7.0
The hotel offered a range of facilities and services, including room service, laundry, and tours/ticket assistance.
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